What does a library card cost?
Chinook Arch member libraries have varying membership fees, and set their own loan periods, renewal limits, and overdue fines for library materials. Your home library is assigned based on your home address. Visit www.chinookarch.ca/about-us/member-libraries for more information.
Who can apply for a library card online?
Chinook Arch Regional Library System serves 33 public libraries in 41 member municipalities across Southern Alberta. You must be a resident of a Chinook Arch member municipality and 18 years of age or older to apply for an eCard.
How can I apply for a library card online?
Fill out the eCard Registration form.
What can I access once I get my eCard?
You will have instant access to all library resources including ebooks, audiobooks, magazines, online courses and research databases. You can also place holds online.
Can I borrow physical items with my eCard?
Yes. To start borrowing physical items, visit your nearest Chinook Arch member library and present your eCard number and ID to a staff member.
What if I want a physical card?
You can get a physical library card by visiting your nearest Chinook Arch member library and presenting your eCard number and ID to a staff member. Your original eCard number that was assigned to you online will change to a physical card number.
If you change your eCard to a physical library card at a Chinook Arch member library, your accounts will need to be merged to retain access to your holds, borrowed items, and online services. To merge your accounts, contact membersupport@chinookarch.ca
I tried to apply online and I got an error message.
Some of the possible reasons for an error are an already existing account, misspelt street names, etc. Please visit your nearest Chinook Arch member library and talk to staff, or email ecard@chinookarch.ca for help registering online.
Why can’t the form confirm my address?
Some addresses cannot be verified. If this is the case, visit your nearest Chinook Arch member library and talk to staff, or email ecard@chinookarch.ca for help registering online.
I applied but didn’t receive the welcome email.
Your security settings may be blocking the email. Please check your spam/junk mail folder.
Can I get an online library card to replace a lost or stolen card?
No. Please contact your library immediately to report your lost or stolen card. You will need to replace it in person at your Chinook Arch member library.
Can I renew my library card online?
Yes, you can! Please visit our Renew Your Library Card page.